Strange Noises
Grinding, rattling, or loud humming usually points to a damaged impeller or a motor bearing that's going out. Neither gets better on its own.
Sump Pump Services
Sump Pump Repair and Replacement That Keeps Basements Dry
Sump pump failing before the next big rain? Twin City Pipeworks repairs and replaces sump pumps in existing pits. 1-year warranty on all work. Book online for upfront pricing.
Prefer to call or text? 651-247-4495
5.0 · 482 Google reviews
Licensed Master Plumber
Fully Insured
- 482+
- Five-Star Google Reviews
- 14+
- Years in the Trade
- 5.0
- Rated on Google
- 100%
- Licensed & Insured
About Twin City Pipeworks
Why Homeowners Trust Us for Sump Pump Services
A failing sump pump is one of those problems that seems minor until the rain hits and your basement is under two inches of water. If you need a plumber for sump pump repair, Twin City Pipeworks has handled hundreds of these jobs across the east metro and St. Croix Valley over the past 14 years. We diagnose carefully, we fix it right, and every job comes with a 1-year warranty on all work. Book online to get your pump looked at well before the next storm rolls in.
Sump pump work ranges from a straightforward float switch swap to a full pump replacement in an existing pit. What drives the cost up is usually access (finished basements cost more to work in) and pump capacity needed for your home's water table. Cost for a typical repair or replacement runs from $400 to $1,200 or more depending on scope. Every job is different, and we give you upfront, per-task pricing before any work begins.
What We Actually Do When We Show Up
We start with a full inspection of your existing pit, pump, check valve, discharge line, and float mechanism. Most failures trace back to a stuck float, a clogged intake screen, or a check valve that's lost its seal. We don't replace what doesn't need replacing. If the pump motor has failed and the unit is over seven years old, replacement usually makes more sense than repair. We'll tell you which it is before we touch anything. We also check the discharge line runs far enough from your foundation so it's not just routing water back under the slab. That's a mistake we see on a lot of DIY installs and even some contractor work.
Why Twin City Pipeworks
Signs Your Sump Pump Needs Attention
Don't wait for a flood to find out. These are the signals that mean it's time to get your pump on the schedule.
Pump Runs Constantly
If it's cycling non-stop even during dry weather, the float is stuck or your pit has a drainage problem feeding it continuously. Either way, the motor's burning out faster than it should.
Pump Won't Turn On
Check the float first. If the float moves freely and the outlet has power, the motor has likely seized. Seven years is roughly the expected lifespan for most residential units.
Visible Rust or Debris
Heavy scale or iron bacteria buildup in the pit can clog the intake and shorten pump life significantly. We clean pits and assess whether the water chemistry is accelerating wear.
No Memory of Last Service
If you've owned the home more than three years and haven't had the pump tested, you're overdue. Sump pumps should be serviced every one to three years depending on how hard they work.
Why Twin City Pipeworks
Our Sump Pump Service Process
Here's how a typical service call runs from first contact to finished job.
1. You Book Online or Request a Visit
Book online and tell us a few details about what you're seeing so we show up with the right parts. Prefer to talk? Call or text us. We'll get you on the schedule.
2. We Schedule Your Assessment
We serve the east metro and St. Croix Valley including Woodbury, Stillwater, and Hugo. We'll get you on the schedule at a time that works.
3. Upfront Diagnosis and Quote
Before any work starts, you get a clear price. No surprises on the invoice. If the scope changes mid-job, we tell you why before we proceed.
4. Repair or Replace, Done Properly
We pull any necessary permits, set the replacement pump at the correct depth, install or inspect the check valve, and route the discharge away from your foundation.
5. Test Under Load
We pour water into the pit and watch the full cycle before we call it done. Float trigger, pump activation, check valve seal, discharge flow. Every time.
6. 1-Year Warranty
All our work carries a 1-year warranty. Parts and labor. If something fails within a year of our service, we come back and fix it. That's the commitment.
Real Reviews
What Our Customers Say
Real feedback on upfront pricing, expert repairs, and service that gets the job done right.
Book your repair
Get Your Sump Pump Inspected Before the Next Rain
A failed sump pump during a heavy rain event can put thousands of dollars of damage into your basement in hours. Don't find out yours isn't working when the water is already rising. Twin City Pipeworks is fully insured, has served the east metro and St. Croix Valley for 14 years, and backs every job with a 1-year warranty. Book online to get on the schedule, or get an instant quote on a common repair with our online tool.
Prefer to call or text? 651-247-4495
Two easy ways to get started
- Book online — pick a visit time that works for you, no phone tag.
- Get a repair quote — common repair tasks priced in minutes with our online tool.
Keep Exploring
Where to Next?
Jump straight to the service or info you need, or book your repair online any time.
Twin City Pipeworks
Ready to get it fixed right?
Honest, upfront pricing and a 1-year warranty on every job. Book your visit online, or get an instant quote on a common repair.
Prefer to call or text? 651-247-4495
Good to Know
Frequently Asked Questions
How often should a sump pump be serviced? +
Most residential sump pumps should be tested and inspected every one to three years. If your pump runs frequently due to a high water table or heavy seasonal rain, annual service is the right call. A proper service includes testing the float, checking the check valve, clearing the intake screen, and running a full cycle. Pumps that sit idle for long stretches can seize just as easily as ones that run constantly.
How much does it cost to get a sump pump serviced? +
A standard sump pump service visit, including inspection, cleaning, and testing, typically runs $100 to $300. If parts need replacing, a float switch or check valve usually adds $50 to $150 in parts. Full pump replacement during a service call ranges from $400 to $1,000 or more depending on the pump type and whether a backup system is being added. We use upfront, per-task pricing, so you'll know the number before any work begins.
What's the average cost to have a sump pump replaced? +
A standard sump pump replacement in an existing pit runs $400 to $900 in most cases. If the discharge line requires significant rerouting through a finished basement, costs can go higher. Homes in areas like Mahtomedi or Birchwood Village with higher water table conditions may need higher-capacity pumps, which affects pricing. We use upfront, per-task pricing, so you'll know the number before any work begins.
How do I know if my sump pump float switch has failed? +
A failed float switch usually shows up one of two ways: the pump runs constantly even when the pit is nearly empty, or it doesn't turn on at all when water rises. You can test it manually by lifting the float by hand. If the pump activates, the float mechanism is the problem, not the motor. Float switch replacement is a straightforward repair and far cheaper than a full pump replacement. We carry common float switch types on the truck.